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How sl99k Handles Your Personal Data

This privacy policy explains what data sl99k collects when you create an account, make deposits via DANA, OVO, or GoPay, and use our lobby — and how we keep that data secure.

Account data protectionDANA, OVO, GoPay payment privacyCookie and device data clarityYour right to access or delete dataIndonesia-region policy scope
sl99k How sl99k Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

We apply consistent data handling practices across your account — from how we store login credentials to how payment records from DANA, OVO, and GoPay are logged. Players in Yogyakarta and across Indonesia access the same security standards. Here is what that looks like in practice.

Account Security Login access is protected by OTP verification sent to your registered number. We never ask for your full e-wallet PIN. Unusual login attempts trigger an automatic account flag for review.
Cookie Use We use session cookies to keep you logged in and analytical cookies to understand how our lobby is used. You can manage cookie preferences through your browser settings at any time.
Data Retention Your account data is kept while your account is active. Once you close your account, we retain only what applicable law requires, then delete the rest within the timeframe local law specifies.
Your Rights You can request a copy of your personal data, ask us to correct inaccurate details, or request deletion of your account data. Reach us via live chat or support email to start that process.
REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about your data, want to request access to what we hold, or need to update your account details, our support team handles privacy enquiries directly. You can reach us through the channels below. We aim to respond to all data-related requests as quickly as possible, and for deletion requests we will confirm the action once complete.

Team online

Live Chat

Open the chat window inside your account dashboard to reach our support team for privacy questions, data access requests, or account-specific concerns.

Email Support

Send your data request or privacy concern to our support email. Include your registered account email so we can locate your record quickly.

Account Help Centre

Visit the Help section inside your account for step-by-step paths to submit a data request, update your contact details, or flag a privacy concern.

Common Questions About Your Data at sl99k

These are the questions our account holders ask most often about how their data is handled, what rights they have, and how to act on those rights. Each answer reflects how our policy works in practice.

We collect your name, email address, contact number, and device data at registration. When you deposit via DANA, OVO, or GoPay, payment references are also logged to verify and credit your account.

We share data only with payment processors and identity verification services needed to run your account. We do not sell your data to advertisers or unrelated third parties under any circumstance.

Contact our support team via live chat or email using your registered account address. We will locate your record and send you a copy of your stored personal data as soon as the request is verified.

Yes. Submit a deletion request through live chat or support email. We will remove your account data after confirming your identity, retaining only what applicable law in your region requires us to keep.

We store only transaction references and wallet identifiers — not your PIN or passwords. All payment data is handled via our processing partners using encrypted connections, and we flag unusual activity automatically.

We use session cookies for login continuity and analytical cookies to improve the lobby experience. You can adjust or block cookies at any time through your browser settings without affecting your account login.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.