Withdraw Funds Back to Your Wallet
Withdrawals go back to the same wallet you deposited from — DANA, OVO or GoPay. Before requesting a withdrawal, make sure your account verification is complete; unverified accounts cannot process payouts. Head to the withdrawal section, enter the amount you want to move, select your wallet destination and submit. Our team reviews the request and pushes the transfer to your wallet. The
time it takes depends on your wallet provider's processing on their end. We do not hold completed withdrawals without reason, and your withdrawal history is always visible in your account.
- Go to withdrawals — Open your account, navigate to the withdrawal tab and confirm your verified wallet is linked.
- Enter the amount — Type in how much you want to withdraw — the screen shows your current available balance.
- Pick your payout wallet — Select DANA, OVO or GoPay as your destination — it must match the wallet on your verified account.
- Submit and track — Submit the request and check your withdrawal history for status updates while our team processes it.